Delivery Policy

We deliver both locally and internationally.

📍 Within Nairobi:

• Standard Delivery: Ksh. 300 – delivered within 2–3 hours if ordered before 4:00pm.
  
  

• Expedited 1-Hour Delivery: Ksh. 1,000 – for urgent or time-specific orders.
  
  

🏘 Nairobi Environs:

• Includes areas like Kiambu, Ongata Rongai, Kitengela, Ruaka, Athi River, etc.
  
  

• Delivery by end of day (Ksh. 500 standard, Ksh. 1,000 expedited).
  
  

• Orders must be placed before 2pm for same-day delivery.
  
  

🏙 Outside Nairobi (Kenya-wide):

• Delivered via Fargo Courier within 1–2 days (Ksh. 500).
  
  

• Fragile/perishable items not eligible.
  
  

• Orders placed after 4:00pm may be delivered a day later.
  
  

• Tracking number will be shared.
  
  

🌍 International Delivery:

• Shipped via DHL Express (3–14 working days).
  
  

• Charges depend on package weight.
  
  

• Customs/import taxes are the buyer’s responsibility.
  
  

• Perishable or fragile items not eligible for DHL.
  
  

🧾 Delivery Tips:

• Include full delivery address (e.g., "Mrs. Zalo, Karen Estate, House No. 59, Bogani Road").
  
  

Redelivery fees apply if the recipient is unreachable or address is unclear.