Returns Guide

Follow our step-by-step guide to making a return

Our Returns Policy

Once your returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 3–5 business days.

Late or Missing Refunds

Check your M-Pesa or bank account again.

Contact your bank/Safaricom for delays.

Still no refund? Email info@africansinspired.co.ke

Refund Exceptions

Only regular-priced items are eligible.

Sale items are non-refundable.

Shipping costs are non-refundable.

Returns FAQs

Collapsible tabs

During what period can i process a refund?

7 days

Can used items be replaced

No